- Report: #461655
Report - Rebuttal - Arbitrate
Complaint Review: Vexwire - Bid Allies
Vexwire - Bid Allies13 C Great Meadows Lane East Hanover, New Jersey U.S.A.
Vexwire - BidAllies Ebay Rip-off on Cell Phones East Hanover New Jersey
*Consumer Comment: Same Here
*Consumer Comment: Excellent Customer Service.. A Joke
*UPDATE Employee: Vexwire - BidAllies: Best possible products and customer service!
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I contacted BidAllies about the phone and asked for a refund but they told me to send it back and they would immediately ship me another phone.
I started a complaint with PayPal because I always use PayPal when buying anything off of Ebay. You only have 45 days to escalate a complaint to a claim. But it took over 45 for me to receive the replacement phone. Which also was broke and didn't work. So I didn't escalate the complaint to a claim, because I honestly felt that BidAllies was trying to work with me.
Well, to make a long story short, I have received 4 different phones from this company, one of which wasn't even the correct kind of phone, and they were all broke! The last phone I received was supposed to be brand new and looks new, but is unusable because the microphone doesn't work on it. BidAllies still refuse to give me a refund because it's been over 80 days since the sale of the first phone, which is their fault not mine.
So this nightmare has been going on for over 90 days with BidAllies dragging their feet so they don't have to give me a refund. But I have turned them into the Better Business Bureau, PayPal and Ebay.
This report was posted on Ripoff Report on 06/14/2009 05:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vexwire-Bid-Allies/East-Hanover-New-Jersey-07936/Vexwire-BidAllies-Ebay-Rip-off-on-Cell-Phones-East-Hanover-New-Jersey-461655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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