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Report: #1081688

Complaint Review: Vicki Scott - Kansas City Kansas

  • Submitted:
  • Updated:
  • Reported By: LaurieP — Downers Grove Illinois
  • Author Not Confirmed What's this?
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  • Vicki Scott Kansas City, Kansas USA

Vicki Scott Completely unacceptable work. Misspellings, Poor formatting, Extremely bad judgment. Kansas City Kansas

*REBUTTAL Owner of company: Complaint from Laura P****

*REBUTTAL Owner of company: Complaint from Laurie Polinski

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The product I received was poor beyond description.

I submitted a simple word document and asked for some simple formatting.

-  It was returned as a Publisher document.

-  There were spelling errors - which were not in the original document.  

- Formatting mistakes.  

- The paragraphs on my original work were mixed up which made the content to be incorrect.

- Fonts were all completely different - which was not the case in the original document

In other words, the VA took my "average" document and turned it into a completely unusable document.  

The VA refuses to give me a refund. 

She did offer to do some other work for the money I paid her, but at this point, with the simple, yet significant errors that were made, I can't trust her to do even a simple project.

 

I have never taken the time to create a report like this, but service providers like this need to be stopped before they take people's money and waste their time.

This report was posted on Ripoff Report on 09/04/2013 03:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vicki-scott/kansas-city-kansas/vicki-scott-completely-unacceptable-work-misspellings-poor-formatting-extremely-bad-j-1081688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

Complaint from Laura P****

AUTHOR: Renee - ()

POSTED: Monday, September 09, 2013

 The other VA also tried to contact her by phone but she refuse to talk to her about the situation. Most VA's charge $30-$40.00 an hour . So she would of been out of alot more money than $50.00 for deposit. She also changed my contract without my permission. And she did sign it agreeing to the terms and policy. She is the ripp-off she is trying to slander my business.

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#1 REBUTTAL Owner of company

Complaint from Laurie Polinski

AUTHOR: Renee - ()

POSTED: Friday, September 06, 2013

 The document the client sent me I had sub-contracted out to a another VA. Because I was doing work for someone else.

 Which she had did the document and sent it back to me. It was a miscommunication with the client. I thought she wanted

 the document in publisher she said she did not . I had told the VA to do it in publisher which she did. She said she had follow

 the instructions in the e-mail exactly. She did not change anything we had went over the document together . I sent it to

 the client The client said the document had been changed misspell words formatting was wrong logo had been change.

I offer to do the work over again. I even offer to do the next couple of projects for free. She refuse I can see if this had

happen before. This has never happen to me. My other clients I work for has never complain always very satisfied with my

work I do for them. No complaints at all I think the client just wanted her money back and said the document was not right.

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