- Report: #2403
Report - Rebuttal - Arbitrate
Complaint Review: video computer store
video computer store1607 easton rd. suite 1 pipersville, Pennsylvania U.S.A.
video computer store:from the inside
*0: no rebates, and no 3 year warrenty
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People spend their money in good faith and then the trouble starts.Some wait months for their computers,lots are charged after they have cancelled and then wait months for their refund if it ever comes.
They are given a 30 day return policy less shipping and when they receive bad cpus vcs drags their feet until their 30 days is over and then the customer is told it's past 30 days and they can't return it.I know these things are true because I worked there for almost a year and was terminated because I was due a raise.
Thousands of people are still waiting after almost a year for their $100.00 rebate from vcs.People have been waiting for over 5 months for a printer that's been discontinued.Customers have been treated rudely and lied to,hung up on,etc.
The only people who get any attention are customers that have been through so much that they threaten attorney general calls and better business bureau calls.I feel so sorry for these people and once again strongly urge all of you to step forward and complain.
It's time to put this very wealthy company out of business.They don't care about the consumer they only care about your money.
This report was posted on Ripoff Report on 06/07/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/video-computer-store/pipersville-Pennsylvania-18947/video-computer-storefrom-the-inside-2403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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