- Report: #1098877
Report - Rebuttal - Arbitrate
Complaint Review: Viking Magazine Service
Viking Magazine Service1503 Hwy 13 E, Burnsville, Minnesota USA
Viking Magazine Service Poor customer service rude associates & thieves E, Burnsville Minnesota
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I was introduced to Viking Magazine by a phone call on my cellphone which is supposed to be a private phone number the day they called me I stupidly agreed to get some magazines but then it dawned on me I'm not interested so I called back to tell the supervisor that I'm not interested & want to cancel I did this before the 14 day period they didn't cancel like I asked they took $ 49.00 out of my SSI check on October 1st 2013 without my consent
so I called up my debit card company to request a new card to prevent them from taking out anymore money without my permission then I received a call from Viking Magazine towards the end of October I again told them I'm still not interested & want to cancel they said sorry you can't cause its past the 14 days I told them I called and canceled before the supervisor says hold on let me email our It dept see if u did cancel let me call u back so I waited for a half hour to an hour
then I got the return call the supervisor said the It dept emailed me back but there's no record of you canceling nor is their record of you leaving a voicemail the supervisor was very rude kept interrupting me I asked who the supervisors were a and she interrupted me I became angry & said I asked you a question she said Veronica & myself the other supervisors name is Amanda my girlfriend heard me not once but multiple times that I want to cancel
the supervisor said no can do my girlfriend heard this she got so pissed that she told the supervisor that I canceled& I won't allow him to pay you a dime for something he doesn't want today November 12 2013 I got 2 magazines in the mail about deep sea diving I have never scuba dived in my life these are magazines i have no interest in I'm getting magazines in the mail even though I have canceled please help me resolve this issue as I want to file a lawsuit against them for theft where they took money off my debit card without my permission.
This report was posted on Ripoff Report on 11/12/2013 05:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Viking-Magazine-Service/E-Burnsville-Minnesota-55337/Viking-Magazine-Service-Poor-customer-service-rude-associates-thieves-E-Burnsville-Min-1098877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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