- Report: #1077094
Report - Rebuttal - Arbitrate
Complaint Review: vine vera
vine vera312 fremont st las vegas, Nevada USA
vine vera they hide important information....like....no refunds so the credit card company cannot protect you. they will not let you out of the store to think about the product and not let you leave unless you buy something. even credit card company thinks they are a scam. las vegas Nevada
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we were approached with a skin care sample to try. asked to return 5 minutes later to see results. it seemed good, so we sat in the chair. the production was 299.00 each. we wanted to leave to think about it. salesperson wouldnt let us. then he tried other products on us, even showed us receipts of sales that day. one was for $1000.00 another for over $4000.00. somehow we were suckered into purchasing the products totaling over $600.00. we figured that if we changed our mind, we could return it. so we signed the credit card receipt and was given a receipt.
when we returned home, we checked the internet about vine vera. found many unfavorable reports. so we decided to return the product. when we took out the receipt, we noticed that the bottom of the receipt had a little fold across it. so we unfolded it and it read no refunds. so, we contacted our credit card company to dispute it. called vine vera's main number and was told by a lady on the phone that they deal with 3 different companies, that we need to return products to las vegas store.
called their number, no answer and no message unit. looked online for vine vera store in yellow pages....none listed. then we looked for their headquartes in northridge, CA, and not listed either. also found some very interesting and unfavorable facts concerning the owner.
so, to make a long story short, the credit card company tried to help us but they cannot because of the no refunds printing at the bottom of the receipt. so....buyers...beware of being scammed.
This report was posted on Ripoff Report on 08/19/2013 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/vine-vera/las-vegas-Nevada/vine-vera-they-hide-important-informationlikeno-refunds-so-the-credit-card-compan-1077094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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