- Report: #1120545
Report - Rebuttal - Arbitrate
Complaint Review: Virgin Gaming
Virgin Gaming720 King Street West Suite 820 Toronto, Ontario Canada
Virgin Gaming Being Ignored By VirginGaming Customer Support For Making Simple Withdrawal Request Toronto Ontario
*Author of original report: Update from last post...Nevermind
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I made my withdrawal request on January 8th, 2014, but it's February 3rd, 2014-and my withdrawal still has yet to be complete. I keep on emailing customer support for virgingaming.com, and the only responses I get besides the automated ones are where they just keep promising that they are working on the issue and to expect to hear a response. So, I've been expecting a valid response or explanation, but I am only getting the runaround. My account has always been in goodstanding, so I don't know why they would target me to create such an inconvenient situation for me. I just want to make a simple withdrawal, but I didn't know it was going to turn out such an extremely complicated and inconvenient situation. I feel as if I am being outright deliberately ignored by staff of Virgaming.com.
This report was posted on Ripoff Report on 02/03/2014 02:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Virgin-Gaming/Toronto-Ontario-M5V-2T3/Virgin-Gaming-Being-Ignored-By-VirginGaming-Customer-Support-For-Making-Simple-Withdrawal-1120545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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