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Report: #1296576

Complaint Review: VIRGIN MOBILE - Internet

  • Submitted:
  • Updated:
  • Reported By: TONKAWA — SPICEWOOD Texas USA
  • Author Confirmed What's this?
  • Why?
  • VIRGIN MOBILE Internet USA

VIRGIN MOBILE BROADBAND 2 GO STOLE MY MONEY Internet

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I bought a brooadband2go hotspot and a 60 dollar-6gig wifi card and it never worked. I contacted customer service several times and have hours on the phone to no avail. The customer care representtives sound like they are from another country and cant understand?

At first they told me that it was a problem with the towers and the problem would be fixed quickly. That never happened. Then another "person"? tried to tell me it was my fault??? They told me that in order to refund my money it has to go through a process??? What. Time and time again they have told me nothing but lies.

So we are just supposed to send this guy money and get nothing in return? It certainly is that way. Through all of this I have called them about 10 times and each call was a half hour of run around. Since this I have lost out on tons of work and money. Lots! Tfhis out right sucks

I have never been treated like this from any company before. I certainly hope that we can get together and sue him for damages-loss of work. So they told me to buy another 60 dollar card and it might work?? MIGHT?? How can he simply just take our money?...How? Lies, Lies, and more Lies. I shall warn everyone about this so called company

This report was posted on Ripoff Report on 03/29/2016 11:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/virgin-mobile/internet/virgin-mobile-broadband-2-go-stole-my-money-internet-1296576. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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