• Report: #1035542

Complaint Review: Visa Vanilla Gift Card / Shoppers Drug Mart

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  • Submitted: Sun, March 17, 2013
  • Updated: Sun, March 17, 2013

  • Reported By: Bev — Mississauga Ontario
Visa Vanilla Gift Card / Shoppers Drug Mart
1077 North Service Rd., Mississauga, ON Mississauga, Ontario United States of America

Visa Vanilla Gift Card / Shoppers Drug Mart Defective Visa Vanilla Gift Card knowingly sold by Shoppers Drug Mart Mississauga, Ontario

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Visa Vanilla Gift Card/Shoppers Drug Mart - I had the misfortune of purchasing one of these gift cards today only to find out the gift card inside the pack was not the same # that was authorized on the pack which rendered the card unusable. 

The only recourse available was to photocopy the card and receipt and send to Visa for a replacement 7 to 10 days from now.  I did not buy the card to use 7 to 10 days from now.  I bought it to use for online purchases that need to be done today. 

I cannot believe that Shoppers Drug Mart would keep these cards on the shelf for unsuspecting customers to purchase and be put through this type of aggravation.  These cards should be pulled from the shelf and returned to Visa immediately.  The sales personnel told me that I was the 3rd customer this month!!!  I have always thought Shoppers Drug Mart to be considerate of their customers.  I do not feel that way any longer.  Visa should also be offering a better solution than to wait 7 to 10 days for a replacement card .  They should be crediting Shoppers Drug Mart and offering the consumer a replacement card immediately.

Shame on both of these corporations for this type of treatment.  It would appear from other reports this has been going on for a long time. 

This report was posted on Ripoff Report on 03/17/2013 03:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Visa-Vanilla-Gift-Card-Shoppers-Drug-Mart/Mississauga-Ontario-/Visa-Vanilla-Gift-Card-Shoppers-Drug-Mart-Defective-Visa-Vanilla-Gift-Card-knowingly-so-1035542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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