- Report: #1124001
Report - Rebuttal - Arbitrate
Complaint Review: Vision Premier Pre Paid Card
Vision Premier Pre Paid CardHouston, Texas USA
Vision Premier Pre Paid Card Vision VisaVision Prepaid CardVision Prepaid Ridiculous fees, holding money for weeks, pay to speak to customer service Houston Texas
*Author of original report: Vision Prepaid is Horrible!!!
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Vision Prepaid Cards charge exorbitant fees. They also hold money for at least two weeks, sometimes more. Any pre-authorization will be held for as long as they want. They also charge customers who call customer service and speak to a representative. It is also very difficult to get a hold of customer service.
Another problem I had with them is when I rented a car. The car hard been previously paid for using a different card. The Vision card was used for the hold by the rental car company in case anything happened to the car. The hold amount was $260.00. When I recieved the email about the hold, it said the amount was $313.20! I emailed customer service and they don't me that Visa also holds 10-20% of rental car prices. That would have been nice to know ahead of time. This took place on February 5th. It is now February 16, and that money is still being held.
I would not recommend Vision Prepaid cards to anyone. I have had nothing but bad experiences with them. I never know when the fees will be taken out or what they will be. It is a terrible card with terrible service.
This report was posted on Ripoff Report on 02/16/2014 03:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vision-Premier-Pre-Paid-Card/Houston-Texas-77227/Vision-Premier-Pre-Paid-Card-Vision-VisaVision-Prepaid-CardVision-Prepaid-Ridiculous-fees-1124001. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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