- Report: #794197
Report - Rebuttal - Arbitrate
Complaint Review: Vista Parking
Vista Parking50 Frontage Road, Newark, NJ newark, New Jersey United States of America
Vista Parking EZ Way Airport Parking Valet Parking Company denying responsibilty local manager already acknowledged newark, New Jersey
*Consumer Comment: Enough Already
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He was starting to work on the passenger side when he suddenly left. I soon realized why...NO mirror. What was left was a skeleton of the interior sans mirror, sans camera, sans frame, hanging by a single cable. I had the manager Keisha come out who confrmed the damage and told me to call the next day (Monday) Lou, the owner at an 800 number. When we tried calling as requested..."mailbox full" was as far as we could get. I had already filled out Vista's Complaint form, but the listed Fax was always busy. I was able to get local 973 number to customer service from one of the internet blogs from countless other customers who were <cajoled> a Brian answered and refused to even take my name and complaint. The call didn't even get as far as letting him know about the photos. BTW he didn't know where Lou was and would not take any messages.
In the meantime I read countless blogs of the prior ordeals by other suckers who had damages to their vehicles. I count myself lucky as I took photos of the attendant driving up in my car, cleaning, and the damages (With the VISTA vans in the picture too!!!). The issue is one of culpability. I want to WARN oter potential customers of their tactics. After having literally spent thousands of dollars over 14 years or so of parking there they do not even want to listen beyond a "That's not our responsibility" answer.
Since there have been so many complaints even this year alone, I welcome other jilted patrons in contacting me to work out possible legal options. I think there are enough of us to warrant a class-action suit with guaranteed reimbursement for the attorneys.
This report was posted on Ripoff Report on 11/01/2011 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vista-Parking/newark-New-Jersey-/Vista-Parking-EZ-Way-Airport-Parking-Valet-Parking-Company-denying-responsibilty-local-man-794197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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