- Report: #709309
Report - Rebuttal - Arbitrate
Complaint Review: vitacost
vitacostInternet United States of America
vitacost terrible customer service Internet
*UPDATE Employee: Vitacost Customer Service
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I ordered their CSI 4 step skin care products on March 5, 2011 and the estimated arrival is after April 2, 2011. I was not allowed to cancel this order because "it was being processed". This company will also offer a "free tote" or other free items which you will never get.
Speaking to the customer service is like trying to talk to a drone. The agent pauses while she looks up the scripted answer.
I tried a company, "allstarhealth.com" which had lower prices overall, excellent customer service and my shipment arrived in 3 days for no extra charge.
This report was posted on Ripoff Report on 03/23/2011 06:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/vitacost/internet/vitacost-terrible-customer-service-Internet-709309. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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