• Report: #6296

Complaint Review: voicestream wireless

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  • Submitted: Wed, August 22, 2001
  • Updated: Wed, August 22, 2001

  • Reported By:
voicestream wireless
po box742596 cincinnati, ohio U.S.A.

voicestream contract rip-off

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Voicestream over charges me every month and I often go with out service sometimes for a week at a time.

When I call to correct problems I usually get disconnected a few times then they put me on hold I spend close to two hours on the phone and they can't figure it out. Other times they can't access my account because their computers are down.

I had to get another phone because the service is so bad. They won't let me out of the contract because they say the only thing their contract guaranties me is a bill every month.

I can't afford to separate phone plans nor can I afford $200 cancellation fee. Now I don't know what to do.

This report was posted on Ripoff Report on 08/22/2001 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/voicestream-wireless/cincinnati-ohio-45274/voicestream-contract-rip-off-6296. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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