- Report: #642002
Report - Rebuttal - Arbitrate
Complaint Review: volunteer energy
volunteer energy790 Windmiller Dr Pickerington, Ohio United States of America
volunteer energy they give misinformation and lie about who they are. Pickerington, Ohio
*UPDATE Employee: An Employee in Training
*UPDATE Employee: SLAMMING - Response
*Consumer Comment: Slamming
*UPDATE Employee: Volunteer Energy
*Author of original report: You dont tell the truth, and you are admitting it!
*UPDATE Employee: wow
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They called me on saturday 11, stating that they snet a note in with my current gas supplier that I was elegible, through a government program, to save 10% on my gas bill.
I specifically asked it this meant changing providers they said no. They then asked for my account number. I asked them if they were part of my current supplier why did they not have my account number? He said he just needed it for verification purposes. I said I wanted to call my current supplier and confirm what he was saying. He tried to press me to give the number. I refused, but asked for a call back number so i could "sign up" for this program if my current supplier said this was legitimat He gave me the number 313-766-2326 ( not an 800 number as I would suspect), which has been busy ever since.
They totally lied. There is not governement help here, I would have to switch to them as a supplier. That was all confirmed by my supplier. volunteer has several approaches to mislead consumers, so becarful with them! It they can really save me 10%, why be so deceptive?
This report was posted on Ripoff Report on 09/18/2010 07:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/volunteer-energy/Pickerington-Ohio-43147/volunteer-energy-they-give-misinformation-and-lie-about-who-they-are-Pickerington-Ohio-642002. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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