• Report: #735216

Complaint Review: W. Allan Jones

  • Submitted: Tue, May 31, 2011
  • Updated: Thu, August 04, 2011

  • Reported By: Little Chocolate Man — Cleveland Tennessee United States of America
W. Allan Jones
PO Box 550 Cleveland, Tennessee United States of America

Check Into Cash REVIEW: Check Into Cash commitment to customer satisfaction. Payday loan and cash advance industry is to help customers with their money needs in a professional caring manner in all 1000+ payday advance centers. Cleveland Tennessee
*UPDATE: Check Into Cash pledges their commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Check Into Cash recognized by Rip-off Report as a Verified Safe business.

*Consumer Comment: W. Allan Jones of Check Into Cash is Still a P**ck

*Consumer Comment: W. Allan Jones -- A Disgusting Immoral Racist

*Consumer Comment: W. Allan Jones -- A Disgusting Immoral Racist

*Author of original report: Ask Senator Bob Corker to Put a Stop to W. Allan Jones' Nasty Behavior

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Ripoff Report REVIEW:

EDitors UPDATE: Positive rating and recognition has been given to Check Into Cash. Check Into Cash has a commitment to excellence in customer service in the payday advance industry.

Our conversations with Check Into Cash have shown a company devoted to providing quality product, quick service and a commitment to total customer satisfaction. Customers can expect that the company and owner Allan Jones will work towards finding a resolution to any complaints or concerns from their customers and will not rest until this has been accomplished bet on it! said one company executive. Check Into Cash listens carefully to customer concerns, responds immediately and sees any concern as an opportunity to better ourselves as a payday advance company and the many other financial services that we provide. [continued below]....
.....

Founder and CEO, Allan Jones, has informed Ripoff Report that his personal philosophy and highest concern - is that his customers are a precious resource who must always be satisfied with the product and service emphasizing nothing else will be accepted! As a successful businessman, Mr. Jones feels it is critical to listen to his customers and respond properly and in a fast manner. By always putting his customers first, Mr. Jones hopes to maintain Check Into Cash as a successful enterprise both now and for many years to come. He is determined to always be number one. Number two is not good enough. Let us state this again number two is not good enough. It never will be. Not even fifty years from number two will never be acceptable. Number one is the only choice and Mr. Jones seeks this top ranking in anything he pursues. Number two will never be accepted. Number one, please.

Toby Pendergrass, Chief of Staff at the company, told Ripoff Report that Mr. Jones's personal business philosophy is that he "strives to add value in the companys services because we know that a successful business model is based on doing what you say you are going to do for the cheapest price possible, as quickly as possible every single time. Check Into Cash's mission statement says it all: "Check Into Cash strives to provide top-quality customer service and convenience in each of its centers and online." Some of the other things Ripoff Report learned in the course of its investigation now please, pay attention here, okay? - include RIDICULOUSLY FANTASTIC customer feedback, which reads: Check Into Cash and the honest, hardworking owner Allan Jones of Cleveland Tennessee made sure I was aware of all aspects of my payday loan. I was so happy that I was treated with respect and I was not charged an arm and a leg just for a loan I needed to help me get through to the next payday so that I could eat and buy good groceries not that generic garbage you get at the bottom dollar stores. I have very high standards for what I give my children to eat and I cant sacrifice that just because I am short on cash. By giving me a fast loan, Check Into Cash allowed my children to eat the high quality cabbage, pinto beans and chicken and fruits like strawberries, bananas and watermelon that their growing bodies need and deserve. I just dont know what I would have done without the company. I was treated good. Sometimes you go into a store and they treat you like garbage because they know you dont have any money but at Check Into Cash they treated me like royalty. I want to go on record as stating that I am happy with the deal I was given. I am happy that I wasnt charged a ton of money just to get a little cash before payday. Sometimes life is hard and I get so depressed about things. I wish things had worked out differently and that my husband had not left me to raise these kids. I guess I just wish he paid child support like he is LEGALLY REQUIRED TO DO so that I could raise these kids without having to scrimp and save. But no!!!! He ran off. So anyway times are hard but we are getting by thanks to Check Into Cash. I guess I shouldnt complain. I dug my own hole. I should have known better than to marry him but it is what it is. You probably didnt want to know all of that but guess what you heard it anyway. If someone says Check Into Cash isnt the best company out there they are wrong. Plain wrong.

Employee enthusiasm and dedication for the company and its owner, ..a first for Ripoff Report..

Check Into Cashs employees have expressed that they working in a professional and peaceful work environment. Daniel Brantley, communications specialist told Ripoff Report, "Ive worked in a lot of different environments, but Ive never worked for a man like Allan Jones who genuinely cares about taking care of both his employees and customers. Everyone at our company knows that we are expected to perform at the highest level and Allan holds himself to the same standard. I often wish that companies I do business with would work as hard to satisfy their customers you just dont see that nowadays. Too often companies only care about making as much money as possible. What shame. At Check Into Cash, we realize that if we dont keep our customers happy, they will find someone else.

Ripoff Report was pleased to learn that Check Into Cashs past and current approach to business is focused on its pledge to total commitment towards customer and employee satisfaction.

Check Into Cash recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Check Into Cash has made organizational changes allowing its customers and employees a more streamlined approach to problem resolution and a commitment to a great customer experience.

In summary, after our review, which included discussions with Mr. Jones and many of his past and current associates, Ripoff Report is convinced that Check Into Cash is committed to quality in the payday advance industry, resulting in total customer satisfaction. This is the straight and honest truth no jiving!

Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.


SPECIAL NOTE ABOUT THE ONE REPORT THAT WAS FILED ABOUT CHECK INTO CASH:

As a matter of policy, when a business becomes a member of Ripoff Report Corporate Advocacy Program they agree to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them. Ripoff Report did that and found about half of the reports were filed by an ex-employee. Not one person contacted Ripoff Reprot back and said their issue was not resolved.
As stated above.. Check Into Cash recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored.
Check out one of many Check into Cash Commercials .

=====================
NOW TO THE ORIGINAL REPORT THAT WAS FILED
=====================


W. Allan Jones Check Into Cash W. Allan Jones and Check Into Cash Foster Hostile Work Environment Cleveland, Tennessee

I have had the misfortune to work for W. Allan Jones and Check Into Cash located in Cleveland, Tennessee.



I was forced to shine the shoes of the top executives.  I was called "Little Chocolate Man."  I was also forced to hold open the door of W. Allan Jones' restaurant, the Bald Headed Bistro.  The uniform I had to wear was a ladies' tuxedo jacket.



The work environment of W. Allan Jones and Check Into Cash is very hostile, discriminatory, and racist.  It was especially bad for the women and the minorities.  I do not know how W. Allan Jones and Check Into Cash has not been hit with a lawsuit yet for all of this terrible behavior.  I myself am going to see if I have a case against W. Allan Jones and Check Into Cash.



Unfortunately, Senator Bob Corker is a paid friend of W. Allan Jones and Check Into Cash.  This means that Jones and Check Into Cash get to do whatever they want.  W. Allan Jones bribes Senator Bob Corker with money and other privileges so that they can get favorable payday lending laws passed in congress.



What I want to know is:  Who is going to stand up for the little guy?  Who is going to stick up for the black man, trying to make a decent living, who has to be degraded and called "Little Chocolate Man" every day?  Who is going to stand up for the poor woman who gets yelled at ALL THE TIME by bloated senior management who can't quit because she needs her job?



My lawyer asked me why I never complained to human resources and I had to laugh.  What fool goes into Check Into Cash human resources office and complains about the owner of the company, W. Allan Jones?  A fool without a job, that's who.

This report was posted on Ripoff Report on 05/31/2011 02:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/W-Allan-Jones/Cleveland-Tennessee-37364-0550/Check-Into-Cash-REVIEW-Check-Into-Cash-commitment-to-customer-satisfaction-Payday-loan-a-735216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

W. Allan Jones of Check Into Cash is Still a P**ck

AUTHOR: Brad Simpson - (United States of America)

Check Into Cash needs to be reorganized for sure. Better yet, why not just clean the place out completely and start all over, it would definitely be cheaper. Don't worry, you really won't be losing any talent. Check Into Cash, W. Allan Jones, and Jones Management are definitely the lowest of the low -- a major hornet's nest of cut-throat bottom feeders. 

The "corporate" climate at W. Allan Jones' Check Into Cash would make an excellent movie -- anyone see "Horrible Bosses"? That movie was hilarious, but if they had talked to me first, it would be even funnier. Maybe they will make a "Horrible Bossses 2" featuring pompous, preening jackass W. Allan Jones of Check Into Cash, Cleveland, Tennessee's "sparkling jewel".

W. Allan Jones is a ginormous d**khead! Please, do yourself a favor and check out the Bald Headed Bistro (the crumbling, out-of-date, bitter restaurant W. Allan Jones created) and see if W. Allan Jones of Check Into Cash might grace you with his presence. You can't miss him -- he will be the one with a giant "scotch slurpee" in a red plastic cup bellowing orders and maybe even firing people for not showing him enough deference. 

There is a space in front of the Bald Headed Bistro that is reserved for W. Allan Jones of Check Into Cash at all times in case he decides to get into one of his luxury cars -- you can't miss it, W. Allan Jones' reserved space is better than a handicap space -- sorry, you'll have to use a wheelchair ramp elsewhere. Just a rich hillbilly with no manners, no clue, no sense, and a huge pot belly.

Can you say yuck?
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#2 Consumer Comment

W. Allan Jones -- A Disgusting Immoral Racist

AUTHOR: Brad Simpson - (United States of America)

Stop W. Allan Jones and Check Into Cash from victimizing the poor by cutting off their source of funding.  If you don't think Check Into Cash is a fair company, write to their major lender, Bank of America, and tell him this is not okay.  Here is the contact information for Bank of America CEO:

Mr. Kenneth D. Lewis
100 N. Tryon Street.
Mail Code NC-1-007-18-01
Charlotte, NC 28255

And W. Allan Jones of Check Into Cash -- you are a vile, racist pig.
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#3 Consumer Comment

W. Allan Jones -- A Disgusting Immoral Racist

AUTHOR: W. Allan Jones - A Petty Asshole - (United States of America)

I am here to spread the word about Check Into Cash owner W. Allan Jones' total racist attitude.  Do not frequent ANY of his businesses.  W. Allan Jones is a bully, a jerk, an a*****e, and a quoted racist.  

W. Allan Jones has been quoted more than once in print and on the internet making racist comments.  One example is that he was quoted by Gary Rivlin saying that Cleveland has enough blacks to make up a decent sports team but not enough to have to lock your car door.  And the man was serious!

Do not give W. Allan Jones, Check Into Cash, Buy Here Pay Here, US Money Shops, or any of W. Allan Jones' businesses one more dollar!  We are only good enough to profit from, so long as there aren't too many of us in Cleveland.  W. Allan Jones wouldn't want to have to lock his car doors from us, now!
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#4 Author of original report

Ask Senator Bob Corker to Put a Stop to W. Allan Jones' Nasty Behavior

AUTHOR: Doughball - (United States of America)

The best way I can think of to stop W. Allan Jones of Check Into Cash from being so awful and treating people so poorly is to ask our elected senator, Senator Bob Corker, to stop supporting W. Allan Jones and Check Into Cash in Congress.  I mean, is Senator Bob Corker even aware of the type of person he is supporting or does he just not care?  

Does Senator Bob Corker know that W. Allan Jones is a quoted racist?  Does Senator Bob Corker know that W. Allan Jones continually violates workplace laws?

I would think that it would be beneath Senator Corker's dignity to associate with a mess like W. Allan Jones.  To tell Senator Corker to stop supporting W. Allan Jones and Check Into Cash, call him at this number:  423-756-2757 or write to him here:  U.S. Senator Bob Corker, 185 Dirksen Senate Office Building, Washington, D.C., 20510 
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