- Report: #551651
Report - Rebuttal - Arbitrate
Complaint Review: Wal-Mart Stores, Inc.
Wal-Mart Stores, Inc.4620 black horse pike mays landing, New Jersey United States of America
Wal-Mart Stores, Inc. store policies mays landing, New Jersey
*Consumer Comment: Sigh.....
*Consumer Comment: Here is why...
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i called wal*mart on 1/8/10 to find out if they had a flat twin air mattress, and what was the price. they informed me that they had what i asked for. so i left to check them out right after i hung up from the sales person. i saw the product so i purchased it with my dept. card. it cost me 39.99+tax=42.76. this was about 6:30pm. when i got home i blew the bed up & 30min. later the air seeped out. i said to myself oh no this is not happening. so i blew the bed up again. of course the same thing happened again, air seeped out flat as flat can be. by that time i was floored. so the next day i went to return the air mattress with receipt in hand, in the original box packed very neetly this was about 2:30pm. 1/09/10. when i got to customers services. i asked for a refund of my money. i was told (we do not give refunds on air mattresses, you can have a store credit. i said, ( i just purchased this mattress less than 24 hours and its seeping air).
they said (well thats our policy on air mattresses). i said to them (how come i was not told of your policy when i purchased the mattress). they said to me (there are signs all over the store). i said to them (i didn't see any signs) i did not see any signs on the display where the air mattresses where, just the prices. i saw a sign on the wall at customers service when i went to return it, but the fine print was so small it would take a magnifine glass to read it. i feel like i was ripped off. because i returned other items in that store before with no problem of getting a cash refund. what makes this item so particular from the rest? i can tell you why. because there no d**n good. and wal*mart knows that. so they have this bogis policy on these faulty air mattresses. i want my money back. i don't want store credit, so they can be happy with not loosing money. they should stand behind the junk they sell to the customer. i don't want any credit to bye more junk. please if you can help me get my money back, i will be one happy customer. thank you, rl
This report was posted on Ripoff Report on 01/09/2010 04:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wal-Mart-Stores-Inc/mays-landing-New-Jersey-08330/Wal-Mart-Stores-Inc-store-policies-mays-landing-New-Jersey-551651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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