- Report: #1145774
Report - Rebuttal - Arbitrate
Complaint Review: walden Books
walden Booksabington, Pennsylvania USA
walden Books I went in there today to exchange a web adress book that I brought the other day I went to use it today it was ripped did not have the recipt so they said that I did not purchase that book there when I know I did anyway the emplyess really were not nice accused me of being a liar I was so mad that I went home went through my trash and found the recipt and brought it back to Walden books I asked to speak to the manager and she tried to put the itenm number into their system they said they didnt have one the same and that I would have to pay a doaals torwards the one they did have very ignorant people employs not helpfull very very bad custumer service willowgrove Pennsylvania
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I went to Walden Books store in Willow Grove Morleand Road today to exchange a email adress book that I had purchased the other day I picked it up to use it today and the book was ripped took the book back to return just for another one they went back to see if they had a copy of one they did but the numbers in my book didnt match so they said I didnt purchase it here I was so mad went home looked through my trash to find the reciept and I did ,So I took it back to exchange for a new one they still was telling me they did not have one to match that I would have to pay a extra dollar to get the one they had finally I did but the employees and the manager on today at May11,2014 The three people that I had to deal with today should be fired for bad custumer services skills
This report was posted on Ripoff Report on 05/11/2014 04:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/walden-Books/abington-Pennsylvania-19001/walden-Books-I-went-in-there-today-to-exchange-a-web-adress-book-that-I-brought-the-othe-1145774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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