• Report: #740952

Complaint Review: walgreens

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  • Submitted: Wed, June 15, 2011
  • Updated: Fri, June 24, 2011

  • Reported By: tami — Tennessee United States of America
walgreens
Hwy 100 @ harding bellevue,tn bellevue, Tennessee United States of America

walgreens photo restoration scam bellevue, Tennessee

*Consumer Comment: Have had great Success With Walgreens Photo Restoration.

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Just to let everyone know the photo restoration service at walgreens is a rip off.  I took in some old photos to have restored and all tey did was inlarge them and lighten them. They wanted to charge $39 for this. The photos were not improved in any way.
 They also claimed the photos are sent via internet to a company who restores them but this is also not true. They scanned it to themselves and printed the pics right there in the store. This became obvious when not a single employee knew how the processed really worked and couldn't tell me where the photos were sent or who does their restoration.  Surely Walgreens doesn't keep all their employees in the dark.

This report was posted on Ripoff Report on 06/15/2011 05:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/walgreens/bellevue-Tennessee-37221/walgreens-photo-restoration-scam-bellevue-Tennessee-740952. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Have had great Success With Walgreens Photo Restoration.

AUTHOR: StrangeEmily - (United States of America)

The kiosk doesn't directly send a signal straight to the photo machine for any kind of gift items, if that was so then the machine would be printing out t-shirts or mugs, which would be kind of strange. Though, not that strange because 3D printers have now been invented.

Back to the point, I'm pretty sure the clerks behind the photo counter couldn't tell you about the company who deals with photo restorations for that companies own protection, they are an outside vendor who is only contracted to help Walgreens help you with your photo restoration.

When your item is scanned on the kiosk and the order is completed, a week or two later it gets sent to the photo machine as an internet order, this is so we can keep your original photo safe and not send it away. You can tell this when you look at the label on your envelope after it gets back, it should tell you it was an internet order instead of a one hour one. They can't fake those labels.

The Walgreens photo lab I got my restorations at were incredibly impressive, I was pleased that it came with a CD showing me a before and after of my scanned image. The photo I needed restored had all the scratches removed and burn marks that was over my relatives nose had been removed and had been completely reconstructed. I was totally amazed.

I was lucky though because my original photo was the same size as the one that I needed to be reconstructed so there was no fuzzyness to the new photo.

I was really weary at first of this service too, so I did a lot of research about it online first, I have a shoe box of other photos that need to be restored, and am very happy for those 50% coupon deals that come in every once in awhile, especially on Memorial Day and Veterans day. 
My friends love the restored photos I have hanging in my hallway, it makes for great conversation when I have visitors around.

Sometimes when I pick up my restorations, I glance at the the other customers restoration and notice that they had used a wallet sized photo to be restored, the poor picture ended up horribly fuzzy, scratches had been removed though, but there wasn't anything else to be done to a picture so small, one day they will find a way to be accommodating to customers with tiny tiny pictures I hope.

Best wishes for you in the future.
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