- Report: #834303
Report - Rebuttal - Arbitrate
Complaint Review: Walgreens
Walgreens200 Wilmot Road Deerfield, Illinois United States of America
Walgreens Green Dot Reload Pack My Money Held 96hrs Store Policy Not Posted No Knowledge Deerfield, Illinois
*Consumer Comment: Nothing Stated on Back MoneyPak
*Consumer Comment: Totally agree with you
*Consumer Comment: your wrong
*Consumer Suggestion: Walgreens needs to educate or close down!
*UPDATE Employee: sorry don't believe you
*General Comment: It is a Policy of Green Dot
*Consumer Comment: UP TO NO GOOD ??
*General Comment: Limits...
*Author of original report: ok, you're just an idiot
*REBUTTAL Owner of company: You need to pay attention and read
*Author of original report: You should pay better attention to detail
*Consumer Comment: You are wrong
*Consumer Comment: Limits
*Consumer Comment: Gotta know
*Consumer Comment: Curious
*Consumer Comment: Yes, seriously...
*Author of original report: Seriously
*Consumer Comment: Dangerous assumption
*Author of original report: Limitless
*Consumer Comment: Question:
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I needed to purchase some Green Dot MoneyPak reload cards. You can find them at sevral retailers. Walgreens, CVS, and Speedway are a few retailers who carry the reload cards. My goal was to add $2400.00 to my Green Dot Debit Card, and make a purchase the next day. Walgreens happened to be the closest retailer to my home, and since I was walking, Walgreens seemed like a good idea.
At Walgreens, I got 4 MoneyPak reload packs. They have a limit of $500 each. I use the MoneyPak's all the time. So, I get home and begin to load the MoneyPak's to my Green Dot debit card. I had a MoneyPak that I had previously purchased from another store, so I loaded that one first. I then loaded my first Walgreens MoneyPak to my card. Everything was fine. I scratched my 2nd Walgreens MoneyPak and started entering the numbers to the Green Dot website. I finished entering the numbers and the security code, pressed enter, and I was halted by the system. leWalgreens had implemented a policy that limits the use of MoneyPaks purchased from their stores. You can only add one MoneyPak to a prepaid debit card in a 24hr period. Meaning that, since I had purchased 4 of the MoneyPaks, I would not be able to access my money until TUESDAY!!!
This was completely unacceptible. The store manager, nor the cashier, had mentioned anything about this when I was purchasing the MoneyPaks. I know this now, because when i returned to the Walgreens the next day, the store manager had the deer in headlights look on his face when I told him what had happened. This policy was not published near the MoneyPaks or at the Cash Register. I would simply have purchased the cards from another retailer.
This report was posted on Ripoff Report on 02/05/2012 02:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Walgreens/Deerfield-Illinois-60015/Walgreens-Green-Dot-Reload-Pack-My-Money-Held-96hrs-Store-Policy-Not-Posted-No-Knowledge-834303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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