• Report: #1074958

Complaint Review: walmart; family mobile, Tmobile

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, August 12, 2013
  • Updated: Mon, August 12, 2013

  • Reported By: t therres — minneapolis Minnesota
walmart; family mobile, Tmobile
P.O.Box 629026 eldorado hills CA 95762-9026 Nationwide USA

walmart; family mobile, Tmobile intentional deceit, theft by swindle, trickery, greedy liars minneapolis minnesota

*UPDATE Employee: Terms and Conditions

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I purchased walmarts "family mobile" phone (by Tmobile). the employee assured me over & over  again this is a no contract

all pre-paid phone and it was the better bargain. for other reasons I ended up returning the phone the next day, & without

any problem. But!  its a month later now, and  I get a bill in the mail from "Family Mobile" stating my sevice is suspended

and to re-establish service,  I have to pay  $72.30!

This letter has no web address on it, the only address it has is a PO Box, and I called the 800 number thats on the letter 

But I couldnt talk to a real person, that wasnt even an option.

 

 


This report was posted on Ripoff Report on 08/12/2013 04:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/walmart-family-mobile-Tmobile/nationwide/walmart-family-mobile-Tmobile-intentional-deceit-theft-by-swindle-trickery-greedy-li-1074958. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on walmart; family mobile, Tmobile

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Terms and Conditions

AUTHOR: Final Frame - ()

The terms and conditions of the service say that you can cancel at any time you have to call customer service and tell them to end service.  Walmart does not do this for you.  Whether you start service in store or go to familymobile.com you have to agree to it before it activates your line.  Thats what ended up happening to you.  You did not call and cancel the line and just brought your stuff back to return it.

 

#2 WFM is not a prepaid service.  It is a no contract service.  Whats the difference?  You didn't pay for your month of service up front, the company texts you the balance owed with the account number at the end of every billing cycle.  So if you only used the service 3 days before canceling then you are prorated for those 3 days (if you cancel correctly).

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory