Complaint Review: walmart family mobile - Nationwide
- walmart family mobile Nationwide USA
- Phone:
- Web: myfamilymobile.com
- Category: Telephone Companies
walmart family mobile continues to charge for line that were supposed to be cancelled 2 mths ago Nationwide
*Consumer Comment: Currently in the same situation
I called to cancel 2 lines on my plan in June and was told my bill would only be $75. I was billed $145 in june and called several times as well as emailed customer relations to correct the error. The bill was never adjusted and i was made to pay it being told the next bill would be correct. Here it is almpost August and Im still being charged for 4 lines! Customer support and customer relations will do nothing to fix this error! Customer relations will not respond to any emails and does not do anything im told by customer support that they would do.
This report was posted on Ripoff Report on 07/29/2016 09:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart-family-mobile/nationwide/walmart-family-mobile-continues-to-charge-for-line-that-were-supposed-to-be-cancelled-2-m-1319556. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Currently in the same situation
AUTHOR: Disgruntled Consumer - (USA)
SUBMITTED: Monday, June 19, 2017
I understand what you are going through. I had canceled 2 lines 10 weeks ago, and i come to find i am still being charged, and the customer service reps "can find nothing" what a scam. already filed report with finincal institution, but to what avail? It is a wait and see, while all that time they are charging interest and playing with un-earned monies.
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