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Report: #1192742

Complaint Review: Walmart Money Card - Garfield New Jersey

  • Submitted:
  • Updated:
  • Reported By: auntpatree — Clifton New Jersey
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  • Walmart Money Card Passaic Street Garfield, New Jersey USA

Walmart Money Card On 10/31 I purchased a $100. Walmart Moneycard - I went directly to my car to register the card and when I called I was told that the card had already been registered and the $100. was gone. Garfield New Jersey

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 On October 14, 2014 I went into Walmart located on Passaic Street in Garfield NJ to purchase a Walmart money card.

I deposited $100. into the card and paid a total of $101.88.  I went out to my car to immediately register the card and was told by the automated system that the card had already been registered and that the $100. was gone.  I did not register this card nor did I use ther $100.  I have tried on so many occasions to contact Walmart Moneycard either via email/phone only to be told time and time again that a supervisor is working on this and that I will hear back from them in one day.

When I email them back they say they tried calling me but I did not answer my phone.  I explained that I work and cannot answer the phone during business hours and asked for them to leave me a msg or a phone number.  Finally after a few more emails they left me a phone number.  I called the number and was told the same thing that they have been telling me in all their emails and that is a supervisor is working on this matter and I will hear back from them in a day.

Thirty days later, I still do not have my money and this matter is still not resolved.  The last time I got an actual rep on the phone they hung up on me.

I want Walmart to refund my $101.88 immediately.  Thank you.

This report was posted on Ripoff Report on 12/03/2014 09:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart-money-card/garfield-new-jersey/walmart-money-card-on-1031-i-purchased-a-100-walmart-moneycard-i-went-directly-to-my-1192742. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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