- Report: #1127970
Report - Rebuttal - Arbitrate
Complaint Review: Walmart Money Card
Walmart Money CardPO Box 1187 Monrovia, California USA
Walmart Money Card Issued by Green Dot Bank Hundreds affected by security breach to Walmart Money card accounts-Green Dot will not resolve Monrovia California
*Author of original report: Stolen Money...Live Worse -- Walmart's Response to issue with money card
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Group in Dagenham, England have hacked into and stolen thousands of dollars from customers of Walmart Money Cards between February 21 and March 3, 2014. Customers live in different parts of the country. Labeled as "ATM withdrawal location Dageham" or "ATM withdrawal Grays Dageham". Many of the accounts were wiped out or left customers without access to funds. None of us live in England or used services in that area. Green Dot insists customers have to wait 12-14 days to issue a dispute with them via fax or mail then wait an additional 60-90 days while they investiagate. They have been notified of the breach as well as Walmart. Walmart's response is that they are "not the issuer of the cards" and have no responsibility in the matter. However, the debit card predominately displays their name and logo and they offer services for the card at their stores including deposit of funds and account transactions. Some families on vacation were stranded, I could not pay my March rent and students are left without funds for school. When we ask for a manager to call us back, no one ever does.
This report was posted on Ripoff Report on 03/03/2014 03:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Walmart-Money-Card/Monrovia-California-91017/Walmart-Money-Card-Issued-by-Green-Dot-Bank-Hundreds-affected-by-security-breach-to-Walma-1127970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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