walmart moneycard money not insured, did not refund my money, refused refund Internet
I obtained a set of moneycards from walmart a few years ago to have my paycheck deposited to and to pay child support. The set i used to pay childsupport on i had one card in my exwifes name. I work on the road and this made it easier for me to pay. After a while i decided to just have childsupport taken out of my check so I got the card back from my ex wife and cut it up. I had informed the bank to remove her from it at the time. Some time goes by and the card I had my pay check deposited to had been compromised so I had it cncelled and another card issued. In the mean time i had my pay deposited to the card I used to share with my ex.
This was fine until march 10th 2012. I had just been paid on the 9th. My paycheck was around $1300. I was on my way home from Tn on the 10th. Used my card at a few gas stations and at a hardees. It took me 3 hours to get home from where the hardees was . When I got home I went to walmart to get milk and diapers. My card was declined. I immediately pulled my account up online and all that was left was $8. There were numerous charges of $39.61 to Cotel Cib. Originating in mexico city. I called the bank and told them i did not authorize the transactions and to cancel them. I was told they could not and that they must post before they could do anything. I filled out and sent in all the paperwork they requested.
After 16 days of waiting i called them and was told they were not giving my money back for one of 3 reasons- Either i gave my information to someone that was not authorized , or I gave my card to someone to use or that I was filing a fraudulent claim. Ofcoure i was Irrate and I cussed them out. They were more interested in the fact that my exwife had the info at one point. I explained to them that she did not have the current info because the original cards had expired and the new ones were activated about a week prior to this event.
Nothing mattered to them. They are using whatever reason they can so they dont have to pay this back. I know that these accounts are supposed to be insured with the FDIC. I have filed a report with the FTC, BBB and will be with the FDIC. I will be persuing a website concerning this matter to let as many people know about the handling of this matter. They may have gotten out of paying the money back but i will cost them as much as I can in other ways.
Please tell anyone considering these cards not to use them. Go to a real bank or credit union. I deposited on average $6000 every month on this card and they accuse me of trying to defraud them for $1000! Yeah right. Like mexico has something I want so bad that Im willing to blow $1000 on ? This is far from over. I will do everything in my power to cost this bank as many customers as I can. The website I am working on will be listed with every major search engine and will be pulled up in any walmart moneycard search.
Any reccommendations on how to help please let me know. Im not going to sit by and let this happen without some kind of recourse
Click Here to read other Ripoff Reports on walmart moneycard