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Report: #1185806

Complaint Review: Walmart - Hamburg New York

  • Submitted:
  • Updated:
  • Reported By: Scott — Hamburg New York
  • Author Not Confirmed What's this?
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  • Walmart 5360 Southwestern Blvd. Hamburg, New York USA

Walmart $1.38 for each apple! Should be $1.38 per POUND! Hamburg New York

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I bought Empire apples on two occations at Walmart. Both times I was charged $1.38 per apple. I should have been charged $1.37 per pound. So 2 apples that weighed about .4 pounds cost me $2.74 instead of about 50 cents. On the second visit I bought 4 and paid $5.48, when I should have paid about $1. I got ripped off by about $1 on each apple I bought.

 

When I went to customer service they acted like I was trying to pull a fast one on them. They treated me like a criminal. They initially refused to admitt their mistake, and tried to blame "new people". 

 

When a cashier rings produce they set it on the scale and enter the code for that particular item. The terminal then would add the weighed cost to your bill. Some produce, like limes, are sold on a simple quantity basis. When the cashier enters in the item code the terminal asks for a quantity. The cashier enters the quantity, and it gets added to you bill based on how many you have.

 

The computer was set up wrong for this item. It is not the cashier's fault. It is the person that enters the item price into the system.

 

All customers who purchased apples while this error went unnoticed, got ripped off by a dollar for every apple they bought. Here in Western NY, at this time of year, apples are in season from local orchards. They are very good and popular. I'm sure Walmart made a killing on this "error" by "new people". 

This report was posted on Ripoff Report on 10/30/2014 07:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart/hamburg-new-york-14075/walmart-138-for-each-apple-should-be-138-per-pound-hamburg-new-york-1185806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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