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Report: #1157479

Complaint Review: WALMART - NORTH ATTLEBORO Massachusetts

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  • Reported By: DEBERN881 — PAWTUCKET Rhode Island
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  • WALMART 1470 S.WASHINGTON STREET NORTH ATTLEBORO, Massachusetts USA

WALMART WALMART SERIVCE PLAN WE BOUGHT A TOSHIBA LAPTOP 1-10-2013 N 10 MONTHS LATER WENT BACK 4 NEW HARDDRIVE THAT WAS REPLACED N RAN FINE UNTIL MARCH 2014 N I TRIED 2 USE NORTON 2 FIX THE ERROR MESSAGE N WAS IN THE MIDDLE OF THE SCAN WENT IT WENT DOWN AGAIN SO THE 3RD OF APRIL I CALLED THE WALMART SERIVCE PLAN N IT WENT BACK N FORTH 4 TIMES NOW THEY R REFUNEDING MY MONEY N TOLD ME 2 KEEP THE LAPTOP THEY NEVER FIXED ANYTHING CAUSE THE LAST TIME IT CAME WROTE THEY CHANGED HARDDRIVE WHICH THEY SHOULD OF THE 1ST TIME N WE TOOK THE COVER OFF N NUMBERS DIDN'T MATCH WHAT THEY HAD ON THE SERVICE REPORT SO THEY NEVER EVEN LOOKED AT IT N HOW COME THE SUPERVISIONERS NEVER CHECK THE TECH WORK DONE W/BUYING FROM WALMART ELECTRONICS THE PLAN SUZ N NOW BEEN 3 TIMES CALLING WERE IS THE CHECK DON'T WANT A GIFT CARD NOT BUYING NEW LAPTOP N THE ONLY WAY U R GETTING THIS MESSAGE IS THE LAPTOP IS IN SAFE MODE TILL I CAN GET IT 2 A PC PLACE N FIX IT RIGHT NORTH ATTLEBORO Massachusetts

*Consumer Comment: What???

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we bought a toshbia laptop i jan 2013 4 my very sick hubby who is 65 n like's 2 sit on the couch w/it well 10 month's later harddrive let go n toshbia fixed it,then in late march i was doing a norton scan cause it said the laptop had issue's 2 fix well in the middle of the scan it went down .we knew we the service plan n called them up n in april sent it back to walmart's serivce place,don't know what is wrong w/the tech's n the supervisior's who supposely check's the tech's well it back n forth 4 time's even my cable company which i have tech support from them found 35 error's when it came back the 1st time        

now fed up when it came back the 4th time n said they replaced the hardrive i am typing this on the laptop in safe mode n they claimed 2 have replaced harddrive opened it up n number's didn't match n now sending refund,when it get's here no idea called 3 time's n 1st wanted 2 give me a gift card,no not buying my new laptop from walmart w/suckee service center who run's a plan n don't fix the problems is't that why u take 1 out when your warrenty end's w/the company u bought .      

we had an acer 4 almost 10yrs my granddaughter screwed it up so we bought toshbia not there fault well maybe yes cause of harddrive problem n only hubby n i use it we live alone now  so their claim of a+ rating from bbb is not true their service plan people suz frie them all n hire new people r they all smoking something now have 2 call 2 find were the check is again never buying any more electronic's from walmart until they improve on there service dept but i will buy other thing's the meat section gr88t need more NASCAR shirt's,mug;s,everything NASCAR walmart need's in ther store's w/DALE EARNHARDT,JR being the most POPULAR DRIVER so done now w/report ERNEST PAWTUCKET,RHODE ISLAND

This report was posted on Ripoff Report on 06/25/2014 03:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/walmart/north-attleboro-massachusetts-2760/walmart-walmart-serivce-plan-we-bought-a-toshiba-laptop-1-10-2013-n-10-months-later-went-1157479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

What???

AUTHOR: Stacey - ()

POSTED: Wednesday, June 25, 2014

 I was going to say that I too have a Toshiba that was bought at Walmart in 9/2013 and the hardware is done - my usb ports no longer work so I had to contact Toshiba and have to sent it to them. I do have the extended warranty but you lost me after the all the Norton thing then the Nascar crap!

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