Deegan
  • Report: #970620

Complaint Review: walmarts family mobile

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  • Submitted: Sat, November 17, 2012
  • Updated: Sat, November 17, 2012

  • Reported By: lakeem — myrtle beach South Carolina United States of America
walmarts family mobile
myrtle beach, South Carolina United States of America

walmarts family mobile coustomer service is terrible !!! myrtle beach , South Carolina

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my htc wildfire can only get internet from wifi but not from their network so i have been calling and they tried troubleshooting my phone several times but still no positive outcome so last month october i was given 7 free days by one of their own repersentives so i assumed this would occur every month to make up for the internet. Now November and i didnt recieve the 7 days so my phone is suspended and to restore service they want me to pay 52.86 which is billed for INTERNET, TALK, AND TEXT so i called and tried to get it resolved still no outcome or solution just a bunch of they cant do this and that , email the relations department . o yea did i mention been on the phone with several different people and got hung up on plenty of times and the rude remarks, the laughing in the background, i have been calling them since 9am and here its 2pm and im just coming to this point ... it is very unacceptable and should be against the law taking hard earned dollars for poor services and bad repersentives to repersent them!!!!!

This report was posted on Ripoff Report on 11/17/2012 12:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/walmarts-family-mobile/myrtle-beach-South-Carolina-29577/walmarts-family-mobile-coustomer-service-is-terrible-myrtle-beach-South-Carolina-970620. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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