Okay--Where to begin?
I applied for this job (where else) on Monster and they called me back TWO days later--I thought Wow! this company wants me! I went to the interview and was hired on the spot at nearly 30 large a year. Not bad money, right? So I took it.
Let me qualify the above figure. I've recently graduated college, so that much money seems like a great amount to me at this point.
Moving on--I went to a training session at a hotel down the street from where WHC is located--That's when I found out what happens. We had about two or three hours of lecture w/respect to the product and a couple hours related to business practice, legalities, etc... That's the moment when I figured out what I was getting into. I didn't realize how angry everyone was going to be.
The next day, before my next training session, I did some homework on the Cincinnati BBB website and found that they had 78 complaints filed against them (at this point it's up to 195--not counting Mr. Warshak's 5 or 6 other companies). I got nervous.
Since I started that first day, I've had a major problem with the way business is done. It's just plain slimy. I have a moral dilemma going in there every day (don't worry, I've been looking for other things since I started working there)... I hope I don't burn in the pits, if you know what I mean.
I went through a couple days of work taking complaints and cancelling orders, requesting credit for returns, etc. when the company let go a whole bunch of temps. They got rid of most, but kept some. They were temps, to be sure, but it made me nervous.
About a month later they let go of the rest of them. Since I'm a hired employee, I figured I didn't have much to worry about. Then some other changes have just recently happened that I feel I must tell about--Those of you that have been screwed or are currently being screwed--It's about to get worse.
We recently were given a mandate from upper management to not accept products for return for credit. This means that when you, the customer, receive that 2nd shipment you didn't want--you've got to keep it. I wish I could apologize enough--but I hate the place as much as you do. We can't give out anything else. We also have to give a hard sell when people want to cancel their accounts.
Now, I know that I work for the company, and most of you who've called in or written a report for this site are pissed about how the co. does things--let me tell you, they don't treat their employees any better.
We were told that we'd be getting benefits in 60 days--haven't heard a word. They have significantly reduced the pay for supervisors. They'll be significantly reducing the pay for all other representatives in short order--I won't be able to eat. So what I'm saying is--Steve Warshak isn't only screwing the consumer, he's screwing the people that he forces to screw others! I'm actually going to call the Dept of Labor to find out the rights I have as an employee with respect to Payment laws--does anyone have this information?
Thanks so much for listening--I know that my story isn't quite as dramatic or maybe as much of a ripoff as the rest of them, but I thought I'd throw my two cents in, also... to give a better perspective of just how slimy the dude is.
Anonymous (hell, I still work there)