- Report: #1088108
Report - Rebuttal - Arbitrate
Complaint Review: waste management
waste managementwichita , Kansas USA
waste management price increases and fees wichita Kansas
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this company took over my previous trash company and i continued with them out of convenience. recently was late on a bill and my next one reflected a 40 dollar reconnection fee. whats that for they never stopped taking my trash nor did they send a letter informing me of immediate payment or services would be cancelled. on top of that was a fuel surcharge fee not to mention the already increased my previous providers rates prior to this. i found a company that would go back to my previous rate with no surcharges just the flat 57 dollars a quarter so i informed waste management to coe get the cart and cancel service. this is when i got hit for another "small fee" for cart pick up.I said thats funny considering i had the same cart that the previous owner of the house had and when waste management took over they never brought one of theres as the transition letter had stated they would do. i was transfered to a supervisor and out of frustration i said come get it and charge the fee that i will never pay. he said thursday would be the day for cart removal. i still have there cart in my driveway 3 days later and have yet to hear anything about the removal delay. im sure they will charge me another week for absolutely nothing because it is empty. i will call on monday for answers and if its not removed by friday my attorney will write them a letter or call to see why waste management is mismanagement.
This report was posted on Ripoff Report on 09/29/2013 06:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/waste-management-/wichita-Kansas/waste-management-price-increases-and-fees-wichita-Kansas-1088108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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