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Report: #1175483

Complaint Review: WC Wright & Son - Birmingham Alabama

  • Submitted:
  • Updated:
  • Reported By: Billy — Hoover Alabama
  • Author Not Confirmed What's this?
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  • WC Wright & Son 3008 4th Ave S Birmingham, Alabama USA

WC Wright & Son Overbilling and Shady Practices Birmingham Alabama

*Author of original report: Lies, Lies, and More Lies

*UPDATE Employee: W.CWright

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I requested WC Wright & Son look into a drainage issue I had at a rental property. They sent a service person out and replaced the drain pipes on 8/19/14 for the HVAC unit. However, I never received a detailed invoice for this work. On 8/21/14, the tenant complained about the HVAC unit not operating properly. I called WC Wright again and requested they follow up on the work performed, as the unit had been working properly before they began work. They sent another technician out who looked at the unit and stated nothing was wrong with the unit. The tenant called me back to explain the unit still wasn't working, so I called WC Wright again. They sent the same technician and this time the technician sprayed some FlexSeal in the drain pan and claimed this was the issue for the non-functioning unit. The tenants were forced to bail water out of the drain pan, which was not draining and I received an invoice for $213. The invoice I received explained the technician had spent 1.75 hours on premise to spray FlexSeal in a pan. The coverage spot was approximately 14" in diameter. I called and complained explaining I had been charged $48 for a can of FlexSeal, which I didn't receive, and the technician had spent 1.75 hours spraying a 14" diameter spot in the pan. The manager explained he didn't know what services were performed beyond what was written. I was also told for $650 more they could fix the pan permanently. In total, I was charged $213 for a can of FlexSeal and for the person to spray it at a spot (One can of FlexSeal at market price is $12). Additionally, my pan was not damaged prior to WC Wright & Son visiting.

This report was posted on Ripoff Report on 09/09/2014 08:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wc-wright-son/birmingham-alabama-35244/wc-wright-son-overbilling-and-shady-practices-birmingham-alabama-1175483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
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#2 Author of original report

Lies, Lies, and More Lies

AUTHOR: Billy - (United States)

POSTED: Friday, January 12, 2018

This company never attempted to do anything beyond what was stated. As I stated, the manager explained he didn't know what services were performed and he did not follow up. They didn't offer any type of resolution on this complaint. I honestly don't care at this point, because I've sold the house and I use 2 other reputable firms in the area. If WC Wright & Sons wants to continue to lie, then I'll begin a campaign against them and recommend the other services that do not lie and cheat their customers. I cannot stand dishonest companies.

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#1 UPDATE Employee

W.CWright

AUTHOR: Karen - (United States)

POSTED: Friday, January 12, 2018

We contacted this person , after this event and tried to work to resolve his complaints.  He did not want to resolve tem so there isnothing further we can do for him.

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