- Report: #808848
Complaint Review: web tools & technolgy
| web tools & technolgy
Largo, Florida United States of America |
|
web tools & technolgy site search archiect false info and ripp off Largo, Florida
*Author of original report: the truth rip offs
*UPDATE Employee: Above And Beyond To Help This Former Client
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This report was posted on Ripoff Report on 12/13/2011 02:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/web-tools-technolgy/Largo-Florida-/web-tools-technolgy-site-search-archiect-false-info-and-ripp-off-Largo-Florida-808848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
the truth rip offs
AUTHOR: unsatisfied cust - (United States of America)
SUBMITTED: Friday, January 13, 2012
#2 UPDATE Employee
Above And Beyond To Help This Former Client
AUTHOR: Director of Client Services- Web To - (United States of America)
SUBMITTED: Friday, January 13, 2012
Oftentimes, the look and feel of the Flash animation can still be employed simply by using a different programming language. We explained this to the client and again he refused to allow for the substitution. Not surprisingly, the website did not perform to its full potential and the client finally agreed to let us remove the Flash. We removed the Flash from his site and the website began to rank and produce traffic. It was at this time that the client developed issues paying for the services that he hired us for. Each month the site improved steadily and in a short period of time, had him found on page one and getting traffic for his services. To be more exact, Google Analytics shows that we sent over 3100 non-paid visitors to his website from more than 2000 possible ways that someone could search for his services.
Over a period of a year and a half, we continually worked hard to produce results and the client never quit complaining and refused to pay us. The only accuracy in this clients complaint is his refusal to pay us for our services. We dont know of any company that can stay in business by not being compensated for the services they render so, on the 18th of November, 2011 his optimized website was turned off for non payment.
We feel that we went beyond the call of duty to ensure that we did right by our client and gave him every opportunity to honor his agreement. The $3000 that the client did pay was much less than the total amount that he contracted with us and in June of 2011, we received a threatening letter from the client. That letter read as follows: please forward this to the uppers I need my refund of my money that I paid you guys by next week or I will start leaving reviews on the web,bbb,rip off reports ect and it wont be 1 or 2 . We suspect that this client declined to use the BBB to register a complaint as he would have to be honest about choosing to void his guarantee.

