• Report: #1044346

Complaint Review: Web.com

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  • Submitted: Thu, April 18, 2013
  • Updated: Thu, April 18, 2013

  • Reported By: Another Victim — New York New York
Web.com
Internet, Florida United States of America

Web.com Web.com strikes again! Fraud all the way around the board! No Integrity in their practices!! Internet, Florida

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I signed up for a website and ecommerce website with Web.com.  They were having a 30 day free trial.  During which time they promised to build a website and a store for me.  During the 30 day free trial they failed to adequately build a workable website and ecommerce store for me.  Mind you, in the beginning I came to them with my store name and my dot.com name.  They then took the dot.com name and registered it with register.com.  Ok in the interim, I contacted customer service and let them know I was very unhappy with the process thus far.  They then extended the free trial for another 2 months while their revisions team attempted to build a website and workable ecommerce store without success.  Still within the allotted complimentary trial time, I called customer service and expressed my desire to cancel all services.  They said they would do that and it would be effective immediately.  Now it is 4 months later and they still have the account active and are trying to take money out of my account as well as, they are still holding onto my domain name which I personally brought to them.  I tried calling and speaking with them about this to resolve it to no avail.  They are hindering me from moving forward in my venture to own an online store using my original personal made up domain name.  I called the corporate offices which are not corporate offices at all.  Please help. thanks

This report was posted on Ripoff Report on 04/18/2013 01:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Webcom/Internet-Florida-/Webcom-Webcom-strikes-again-Fraud-all-the-way-around-the-board-No-Integrity-in-their-1044346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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