web.com paid for customized website, got nothing jacksonville, Internet

Don't use web.com. I paid for a custom website, all they did was to but a picture on a top of a page with my logo and said here you go. I tried to get them to make modifications to the site and nothing was ever done. I called them for weeks to follow up. All they did was to send me a survey to fill out on their services. If someone picks up the phone you are sent a survey to fill out, you get transferred to another individual, and guess what you get another survey, its a joke. I asked for my money back, and there refund department sends me a form letter and says you got a custom website, really?? The best part, they sent me a survey about the fact they refused to refund me my money. Are you kidding???

Stay away from web.com. Web.com is a scam, all you will get are surveys to fill out and nothing else.