ED Magedson – Founder
webroot.com prebilling unauthorized renewal Internet
After filling out Webroot's form to NOT be automatically billed, They billed me anyway. I had the hassle of filing a Despute and then trying to fill out webroots request for an on-line refund. Finally had to call them. Wasted at least an hour on them. Their products is good but I will not do business with them because of their pre auto billing and the problems with having to stop it. Screw them, their competitors will be my next purchase.
This report was posted on Ripoff Report on 08/21/2014 06:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/webrootcom/internet/webrootcom-prebilling-unauthorized-renewal-Internet-1171267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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