- Report: #1125709
Report - Rebuttal - Arbitrate
Complaint Review: webs.com
webs.com vistaprint webs.com Recurring Charges for Canceled Service Silver Springs Maryland
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Created website with freewebs.com and used it for almost two years. The company became webs.com, then later vistaprint webs.com. It was difficult to manage so I stopped the billing through my premium account login. Access to the website and premium account were turned off.
Over 2 years later, I received a $99.95 charge to my credit card for their webhosting. The only way to turn off billing is through the premium account login. The only way to contact customer billing issues is through the premium account login or web chat through premium account login. That login doesn't work, so I can't contact them.
No telephone numbers are provided on the website. I sent email to customer support, but have only received autoreplies.
This is definitely a business to stay away from.
This report was posted on Ripoff Report on 02/22/2014 12:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/webscom/Silver-Springs-Maryland/webscom-vistaprint-webscom-Recurring-Charges-for-Canceled-Service-Silver-Springs-Maryla-1125709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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