ED Magedson – Founder
website getgamesgo.comInternet United States of America
I ordered 5 games from getgamesgo.com. They told me they would send me 5 seperate e-mails containing key codes. In return they sent me 3 e-mails each containing key codes with instructions. First, I have to download steams website, then register. After I do that, I click on the lower left side and click on the add a game. Which I did. Next I was told to enter the key code, so I did. The response I got was not what I was expecting. It said I need to purchase one of their games to add a game and have the correct amount of numbers to access. According to steams example numbers, I did not have the right amount of numbers to begin with. I then contacted getgamesgo.com to understand. I came across a tab that said purchase details; It said to obtain key codes, I just need to verify my e-mail, so I did. They sent me an e-mail with no key codes just a box with a red x in the left upper corner. I tried to open it up but the box would not open. I then proceeded to contact getgamesgo support. I told them what trouble I was having; The one who responded said I dont need to buy steams games because I bought from them. Because I was getting the run arround I decided to ask for a refund. That's when all my concerns were diverted to unrelated issues. Now getgamesgo.com is ignoring all my e-mails. The one they told me to contact if I need any help with unlocking the process was the orders team. I contacted orders team, all it was, was a page with employment offers on it. On getgamesgo.com, there is no phone number nor an address. Just support.
This report was posted on Ripoff Report on 03/17/2013 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/website-getgamesgocom/internet/website-getgamesgocom-support-center-The-games-I-ordered-from-getgamesgocom-took-my-mone-1035447. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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