- Report: #689260
Report - Rebuttal - Arbitrate
Complaint Review: wegotbetterdeals
wegotbetterdealsBrea, California United States of America
wegotbetterdeals Horrible Customer Service Brea, California
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I recently had the displeasure of dealing with wegotbetterdeals. I purchased an item on EBay (they also have a website) that was advertised as BRAND NEW and UNOPENED.
The item arrived and much to my surprise it was not only open but it was used. I contacted customer service and after many emails back and forth they agreed to send a return label to cover return shipping.
A little over a week later I contacted them again to follow-up and they now took the position that no return label was going to be sent. This is some of the worst customer service I have ever experienced. They were outright rude.
I would suggest you take your business elsewhere as there are plenty of places to get the same products with actual customer service.
Do a search for "wegotbetterdeals Reviews" on Yahoo or Google and you will see many posts with similar issues.
This report was posted on Ripoff Report on 01/31/2011 09:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/wegotbetterdeals/Brea-California-/wegotbetterdeals-Horrible-Customer-Service-Brea-California-689260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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