- Report: #1069384
Report - Rebuttal - Arbitrate
Complaint Review: Wellborn Forest
Wellborn Forest2212 Airport Blvd Alexander City, Alabama USA
Wellborn Forest BEWARE!!!! Alexander City Alabama
*Author of original report: Wellborn Forest Cabinetry
*General Comment: Yet another false report...
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BEWARE of this company!! I went through a dealer to get Wellborn Forest cabinets and paid up front over 13k. The dealer that was representing Wellborn Forest, has abandoned my kitchen remodel refusing to give me several cabinets/drawer fronts and drawer boxes that I have paid for. The dealer is Cedar Field Cabinetry in Tyrone, GA and the company Architect name the dealer works under is Argelia Julian Architect Architecture Interior Design Planning, Inc.
I have contacted Wellborn Forest and spoke with the Regional Sales Rep., Derrick, the VP of Sales, Harry and left a voicemail that was never returned for the President of the company, Steve.
They are refusing to assist me in obtaining the rest of the cabinets that I paid for. The Regional Sales Rep said I needed to "make nice" with the dealer who refused to return any of my phone calls, text messages and emails, to get my cabinets.
Although I have paid for their product, they refuse to me help b/c they say I am not their customer. These cabinets have a lifetime limited warranty and they will not even bother with that. I cant even get so much as a touch-up kit from Wellborn Forest which the dealer has even refused to give me!!
Please use caution when selecting cabinets and DO NOT purchase from Wellborn Forest. Their customer service is non-existent all the way up to the President level.
This report was posted on Ripoff Report on 07/23/2013 11:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wellborn-Forest/Alexander-City-Alabama-35010-/Wellborn-Forest-BEWARE-Alexander-City-Alabama-1069384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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