• Report: #879469

Complaint Review: wells fargo bank

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  • Submitted: Mon, May 07, 2012
  • Updated: Tue, May 08, 2012

  • Reported By: chico — castlerock Colorado United States of America
wells fargo bank
Internet United States of America

wells fargo bank i signed upfor a free checking acct last year(free mind you),in november of 2011 they without my consent changed me to a premiun acct,and in november started charginging me 15.00 pert month of service Internet

*Consumer Comment: Wrong analogy

*Author of original report: rebuttle

*General Comment: This is why...

*Consumer Comment: Questions

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i opened up a checking acct wellsfargo bank in 2011, a freechecking account,in 2011 they changed me to a premier checking account  without my consent,stated charging me 15.00 per month since last november2011,willnot chgange my acct back,even worse will not put my 15.00 per monthback into my acct,now thats fraud and a rippoff,i dont know where to go,im gonna be in the red soon,please someone refer me a attorney quick at (((ROR redacted)))  thankyou

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 05/07/2012 11:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/wells-fargo-bank/internet/wells-fargo-bank-i-signed-upfor-a-free-checking-acct-last-yearfree-mind-youin-november-879469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Wrong analogy

AUTHOR: MochaG - (United States of America)

Your analogy doesn't work because you are comparing an apple with an orange. What do you get from buying a car? The ownership of the TANGIBLE car and can be turned over to you completely after the payment. What do you get from opening a bank account? Your bank account is not tangible and cannot turn over to be yours completely. Also, you are NOT buying a bank account, but you are using their service.

Anyway back to the topic, I agree that banks are looking for a new way to make money without going against the law. This is one way for them to make money by forcing any "free checking" account holder to switch the account type. Is it Ethical in the sense of consumer? No. But is it legal? Yes.

When you said you were not "notified" did you ever get a bank statement every month from the bank regardless media (paper or electronic)? If you have ever gotten it in a form of paper, they usually attach the new policy with the statement in a small brochure that doesn't look like an important thing to read. Most people who don't look at the statement or read anything will throw the paper away. If you have electronic version, I believe they will send you a letter stating about changing your account type and ask you to contact them before a certain of time; otherwise, they will automatically switch your bank account type. I got 2 of them because I have 2 bank accounts with the same bank.
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#2 Author of original report

rebuttle

AUTHOR: chico - (United States of America)

i went into alocal office in castlerock,talk to 2 bankers there,told me they would fix the problem,put my money back,but never did,(they lied'' they changed me to a premier acct.not a free whichi haD SIGNED UP FOR,  PREMIER ACCT AND FREE CHECKING ARE TOTALLY 2 DIFFERENT ACCT WOULD YOU NOT AGREE,I DIDNT AGREE TO ANY PREMIER EVER,THEY DID IT WITHOUT MY CONSENT''WHAT IF YOU BOUGHT A CHEAP CAR,AND THEN THEY DECIDED TO CHARGE YOUY FOR A DIFFERENT MORE EXPENSIVE CAR YOU DIDNT HAVE,YOU STILL HAVE THE CHEAP ONE,WOULD YOU LIKE THAT? FOR A CAR YOU DIDNT EVER BUY OR HAVE,HUH?

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#3 General Comment

This is why...

AUTHOR: Striderq - (U.S.A.)

you need to read all the inserts that come with your statements, paper or electronic. You received notification that they were going to change the terms of your account on a certain date. By continuing to use your account you accepted these terms which included the monthly fee. Not a ripoff, just you not paying attention to the information the bank sent you.
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#4 Consumer Comment

Questions

AUTHOR: Robert - (U.S.A.)

Just about every "free" account in the last couple of years as very specific terms to keep it free.  Such as Minimum Balance in your account, Minimum amount of a Direct Deposit, using your debit card a specific number of times, or a combination of all of those.  There may also be terms in how many times you can make a Teller transaction, talk to customer service over the phone, or the number of checks you write.  So what was required to keep this account free, and did you do that?

You were starting to be charged in Nov 2011.  When did you open the account?  When did you realize they were charging you?
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