• Report: #810791

Complaint Review: wells fargo merchant services

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  • Submitted: Sat, December 17, 2011
  • Updated: Sat, December 17, 2011

  • Reported By: The best alarm guy — huntingdon valley Pennsylvania United States of America
wells fargo merchant services
Internet United States of America

wells fargo merchant services Wells Fargo Merchant Services - user beware. They will take your money but not help you! Internet, Internet

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I was a customer of Wells Fargo merchant services and i thnk they are acting dishonestly!  My company received a charge back from a customer which was an erroneous chargeback.  We fought it and won.  That customer re-filed the claim with a different reason code.  We fought and won again.  That customer re-filed it again under a different reason code and now Wells Fargo is just taking the money even though the customers claim is invalid.  Now they have their money backl and still have the product.  Additionally, when i tried filing a dispute against a vendor we purchased from for the same reason, they wouldn't help us at all.  Double standards and triple jeopardy.  Not right and not the american way.  now we are out $8k on the false chargebacks and out an additional $4k on the dispute against our vendor they wouldn't help us with (which by the way is the same reason as the ones they are processing against us!

This report was posted on Ripoff Report on 12/17/2011 03:51 PM and is a permanent record located here: http://www.ripoffreport.com/r/wells-fargo-merchant-services/internet/wells-fargo-merchant-services-Wells-Fargo-Merchant-Services-user-beware-They-will-tak-810791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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