- Report: #533092
Report - Rebuttal - Arbitrate
Complaint Review: Wells fargo
Wells fargopo box 5156 sioux falls, South Dakota United States of America
Wells fargo WellsFargo Student Loans Without Compassion sioux falls, South Dakota
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I went out of state to say goodbye to my grandfather and when I got back, I found two bills from Wells Fargo Education Financial Services. They seem consecutive- the first, due date 10/31 shows Payment Due $21.10 and a passed due fee of $10.06 - Total Due $31.16. The next bill shows due 12/01 (so it seems consecutive) but Total Due is $241.43. It shows Current Payment Amount 170.27 (although previous bill shows $31.16) plus Passed Due 71.16 and Late Fees $66.06. So it seems I've screwed up but I've sent payment after payment and kept tally so I have no idea where this passed due came from. So the first bill I received says "If you cannot make a payment now, please call 877-599-6787 to talk to one of our representatives. They are ready to help you..." so I was hopeful one of the representatives could help.
I called today Dec 2, I didn't catch his name but the representative went on to explain that the 71 dollars are from a late fee in July that I've been "carrying. [continued below]....
This report was posted on Ripoff Report on 12/03/2009 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wells-fargo/-sioux-falls-South-Dakota-57117-5156/Wells-fargo-WellsFargo-Student-Loans-Without-Compassion-sioux-falls-South-Dakota-533092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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