- Report: #1124689
Report - Rebuttal - Arbitrate
Complaint Review: Wesley Berry Flower Delivery Express
Wesley Berry Flower Delivery Express2985 HAGGERTY,WALLED LAKE WALLED LAKE-, Michigan USA
Wesley Berry Flower Delivery Express Flower Delivery Express Disappointed Elderly Mom on Valentines Day WALLED LAKE- Michigan
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I requested a dellivery date of 2-14-14 Friday. My mom did not receive her flowers intended for Valentines day until today. 2-18-14 Tuesday.
I checked and there was no snow on the roads in Bend where my Mom lives therefore I feel they did not have a good reason for a four day delay.
She was at home every day and the senior center where she lives accepts all flowers for the residents and delivers promptly.
They used a local florist to make and deliver the arrangement . There is no excuse for tardiness in calling in my order.
If they need 3 or 4 day lead time they should put that fact in the ad instead of the false illusion that you can deliver on a specific date if requested.
I am disappointed that my Mom thought I forgot her on Valentines day. At 83 she does not deserve disappointments like this.
If they had called or emailed me and informed me of the delay I would have called her to warn her that they could not deliver on Friday.
I will not purchase through them again in the future and I intend to Blog & Tweet, about my bad experience from Wesley Berry Flower Delivery Services
We were not pleased!
This report was posted on Ripoff Report on 02/18/2014 11:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wesley-Berry-Flower-Delivery-Express/WALLED-LAKE-Michigan-48390/Wesley-Berry-Flower-Delivery-Express-Flower-Delivery-Express-Disappointed-Elderly-Mom-on-1124689. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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