On 10/12/05 I signed a legal contract with West Coast Vinyl, State Contra. Reg.No. WE-ST-V-CV 280KD, Oregon CCB#127957, to purchase and have installed 3 windows and 2 sliding glass doors for my home. My contract was written and signed in my house between myself and "Factory Representative" Kevin Bonnett.
On the same day and location, 10/12/05, I also signed and was approved for a loan to purchase the windows and doors through "GE Money Bank", Sales Slip #P2/1730 PJL RBP, in the amount of $4166.00. It is now 12/18/05 and I still do not have any windows or doors manufactured or installed in my home. After making several attemptes in the past two days to contact Mr. Bonnett, with no return calls, I contacted West Coast Vinyl at their Tacoma location the morning of, 12/14/05.
After being transfered from one department to another, getting nothing but answering machines, being cut off and put on hold for as much as 10 minutes, I requested to speek with the owner. The owner would not take my calls and again I was transfered to some other department.
When I was finally given an answer as to the status of my windows and doors, I was told that my contract was canceled. When I asked why, I was told that they bid the job to low and there was no way they could do the job for our contracted price. The phone calls continued from person to person and everytime I requested to speak to the owner he was now unavailable. Please remember that I have a "General Contractors Contract & Agreement" from West Coast Vinyl, Inc. and a "GE Money Bank Loan Approval" signed by myself and West Coast Vinyl.
I have been told by both West Coast Vinly And Mr. Bonnett that my contract has been canceled and they will not honor our written agreement. This is unlawful and I want consumers to be aware of the unlawful business practice West Coast Vinyl has handed me.