• Report: #1102496

Complaint Review: West End Solutions LLC

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  • Submitted: Tue, November 26, 2013
  • Updated: Tue, November 26, 2013

  • Reported By: James D — Los Angeles California
West End Solutions LLC
18324 Oxnard St Unit 6 Tarzana , California USA

West End Solutions LLC Apex Partners Inc aka Innovative Imaging aka Business Machine Consumables Classic Unauthorize Ship and Bill Scam Tarzana California

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This company, owned by a "Craig Sackheim", is a classic run of the mill office supplies scammer.  Personally, I am very shocked shady businesses like this continue to exist.  

It basically works like this:

1. "Sales" rep makes unsolicitied call marketing the "high yield" ink cartridges.  

2. If you or someone from your office hang up on them knowing they're sleazy from the get go, they'll continue to flood your phone line with calls until they get that one employee who doesn't have decision making authority to vaguely give a "yes" confirm.  It could be an iffy 50-50 confirm for all we know.

3.  Next thing you know, a package shows up from out of the blue and you get a hefty invoice overcharging you for products (let's be honest... that same cartridge could have been bought just about anywhere for much cheaper) that were NOT authorize for order. 

4. You ask to return the products and are met with nothing but non-replies, rude comments, or even threats of sending something you didn't order to collections.  Un-freaking-real.

Unfortunately, this above happend to my company to an exact T.  Now I have garbage products which I don't want or need... and the same phone lines which I should be using to conduct business is now being flooded by a deranged scammer harrasing me to take me to court.  Too bad he has no leverage and these types of conducts are prohibted by California consumer affairs law LOL.  

Bottom line is to be VERY wary when you get a call from these scammers or any other companies that are similar.  Hang up on them and tell them to go F off.  

P.S. Also occured to me this company has a F rating with the California Better Business Buerau.  Shows I wasn't the only company who got scammed.  Be aware and be vigilent. 


This report was posted on Ripoff Report on 11/26/2013 09:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/West-End-Solutions-LLC-/Tarzana-California-91356/West-End-Solutions-LLC-Apex-Partners-Inc-aka-Innovative-Imaging-aka-Business-Machine-Con-1102496. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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