• Report: #1087221

Complaint Review: Western Flyer Express

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  • Submitted: Wed, September 25, 2013
  • Updated: Sat, September 28, 2013

  • Reported By: baddog — tampa Florida
Western Flyer Express
Oklahoma City, Oklahoma USA

Western Flyer Express Driver BEWARE Oklahoma City Oklahoma

*UPDATE EX-employee responds: Western Flyer Express

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Drivers Beware of Western Flyer Express, AKA Western Liar Express. The recuriters they use is a company named Right Turn and are related to the owners. They put on a good front, especially for their Lease-Purchase program. They tell you the trucks have 700,000 miles but in reallity they have 850,000 plus miles, most in the 900,000 bracket. Worn out Stevens equiptment. The bumper to bumper warranty is a joke. Just another way to get money out of you. They tell you when you sign the lease you Don't have to take the warranty. Then when you find out how bad it is and try to get out of it they tell you you can't. If you run 3000 miles at .14 PM that is 420.00 dollars a week for warranty.But they won't let you get the truck fixed on the road. It has to come back to OKC,OK.Then if ROB doesn't think it needs to be fixed it won't be fixed.He disputes everything you write up and will even tell you if they have fixed a few things on the truck that they have put too much money in it already. They have two mechanics the rest are helpers and the same repair will usually have to be done two or three times.                 They tell you that the trucks get 6.0 to 6.5 MPG, by the computer yes but if your smart enough to figure fuel mileage the real mileage is 5.0 to 5.3 MPG.Told paper logs,WRONG E-logs.

The office people are the Rudest people I've ever worked with. They talk down to you like you dirt. There not friendly and only respond to you when you ask a question.When you do ask a question you get a Cocky,snobish response. At this company they are always right and you are always wrong.There Drivers room is (4) four chairs and (3) three vending machines. The parking lot for trucks and your car is a DUST bowl, if it doesn't rain and a Lake, Mud pit if it does. You can't walk to your vehicle without being covered in mud. This company has No respect for their drivers. Don't believe the signs on their trailers.Quote; we treat you like family,Bull. If your family treated you like WFX you would dis-own them. Walk away lease only after 90 days or it will cost you 800.dollars.Your final settlment check will be zero. They find a way Not to give you the money they owe you. You've been WARNED. Don't believe the few company losers that say this is a good company, its NOT. They hire drivers on Monday and loose them on FRIDAY. Company trucks are governed at 62 MPH.           


This report was posted on Ripoff Report on 09/25/2013 09:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Western-Flyer-Express/Oklahoma-City-Oklahoma-73128/Western-Flyer-Express-Driver-BEWARE-Oklahoma-City-Oklahoma-1087221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

Western Flyer Express

AUTHOR: straightshooter - ()

I am responding to baddog in Tampa. I worked for Western Flyer Express for 6 years. You say Right Turn is related to Western Flyer Express. I know for a fact that Western Flyer did not start using Right Turn till 2012 and they had been in business (Right Turn) since 2005.

I am wondering how much research you did before you did the lease purchase. It seems everyone wanting to be an owner/operator is looking for an easy ride. You believe what you want to believe. How about talking to some genuine owner/operators to see how hard it really is.

Every driver across this nation has good and bad comments to make about a company. Grass is always greener on the other side. Drivers today are much different than when I was out there in the 70's, 80's and 90's. Truck driving is hard work and not a paid vacation. Companies are expected to be travel agents and drivers forget that companies are in the business to haul freight.

Maybe baddog needs a new profession. Trucking isn't it.

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