- Report: #1113181
Report - Rebuttal - Arbitrate
Complaint Review: Western Union Financial Services, Inc.
Western Union Financial Services, Inc.P.O. Box Q1522, QVB Post Office SYDNEY, NSW 1230 Australia
Western Union Financial Services, Inc. WESTERN UNION AUSTRALIA SYDNEY NATION WIDE
*Author of original report: BASKET WEAVING CLASSES
*Consumer Comment: Now going off somewhere else
*Author of original report: Two cents worth is all it is
*Consumer Comment: Someone who does not admit his own mistake
*Author of original report: Stating the obvious
*General Comment: In reguards
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i have been the victim of an online romance that lasted 2 years,i used western union -australia fro the entire time.i was a very sophisticated scamming syndicate.it cost me $120,000.00 aud,in western union transfers.six months prior to the discovery by my bank,the western union company refused o tell me why they would not allow why they stopped allowing transfers.i asked them 3 times on the phone why the transactions are suspended.they would not tell me,so i continued to send money via other means.they deal with online fraud every day,if they had told me what they knew then i would have investigated the issue more.
my bank discovered them within one half hour of giving info to the cyber crime unit,that it was a romance scam being run out of Malaysia.i stopped the money transfers immediately.i have lost my entire pension for 22 years service to the Australian army.all for nothing. [continued below]....
i have sent over 30 emails to the royal Malaysian police,Interpol,Australian federal police,FBI yet not one response.
i have wrote 20+ to western union enquiries,9 to western union advocate and at least 30 to western union fraud branch,yet not one reply that means anything,same old computer "contact in 48 hrs" never happens.
the most i got was the advocate but when i started to ask the hard questions in regards to duty of care,his correspondence disappeared,using email tracking software ,the emails are read but not answered,as the questions are getting to "hot" for them.so they just ignore them.
FBI told me to make an online complaint ,done that twice no reply.scammers international are so prevalent because governments don't give a d**n,i have the telephone number and email addresses of the main offender and abuse him daily,but he don't care because the Malaysian police are no better,it even says on their website,being involved in scams.their consulate in Australia doesnt even reply.
i believe western union has a n answer to supply for their duty of care,in Malyasia all you need is a picture id with name on it,no address, no nothing.
they are the fraud experts, but they failed in their duty of care to warn me of their suspicions,but would not tell me when i rang on 3 occasions.Now they don't even open let alone reply.
New South Wales ,Australia
This report was posted on Ripoff Report on 01/06/2014 12:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Western-Union-Financial-Services-Inc-/SYDNEY-NSW-1230-/Western-Union-Financial-Services-Inc-WESTERN-UNION-AUSTRALIA-SYDNEY-NATION-WIDE-1113181. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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