- Report: #1125695
Report - Rebuttal - Arbitrate
Complaint Review: Whirlpool
Whirlpool555 Benson Road Benton Harbor, Michigan USA
Whirlpool Faulty Whirlpool Duet Washer and lack of response from Customer Service Benton Harbor Michigan
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Slightly more than three months after purchasing a Whirlpool Duet washer from Lowe's, the door became stuck shut after completing a cycle. A service call was placed and a technician arrived three days later, resulting in a costly trip to the laundromat in the interim. Door lock replaced, but technician noticed debris in our washer not from our house. Contacted Lowe's and they agreed to give us a new machine. Great, right? Not so much. Six days after taking delivery of the new appliance, the unit stopped working. Choosing any cycle, the machine would not start. Placed another service call and were advised to unplug the washer from the electrical outlet. Once the machine was plugged in again, it started working. However, we opted to return the machine by taking advantage of Lowe's 7 day return policy. However, now we are faced with replacing a washer that was purchased on sale at a significant discount.
This report was posted on Ripoff Report on 02/22/2014 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Whirlpool/-Benton-Harbor-Michigan-49022/Whirlpool-Faulty-Whirlpool-Duet-Washer-and-lack-of-response-from-Customer-Service-Benton-1125695. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.