• Report: #943321

Complaint Review: whirlpool

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  • Submitted: Wed, September 19, 2012
  • Updated: Fri, September 21, 2012

  • Reported By: Eva — cave creek Arizona USA
whirlpool
Internet United States of America

whirlpool Frig has no drain tray!!! Internet

*Consumer Comment: fridge tray..

*Author of original report: drain tray response

*Consumer Comment: Common

*Consumer Comment: Wow, what a weird Ripoff Report...

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Isn't this beautiful??!!! 1 day or 3 days after or even 1 use, this is what I get with my brand new Whirpool frig. what idiot would design a frig with NO drainage, black plastic and can't be cleaned. the residue is still there even after cleaning. Whirpool REFUSED to exchange the frig. I will be posting on anything I can think of to let people know not only are they stupid in creating something like this but unwilling to exchange it. They have frigerators that don't do this but unfortunately, no one said anything at the store. Also things to point out would be you can't put any MAGNETs on the frig as they leave a mark. The tray is so narrow that a simple bottle sometimes spills down the bottom section of the frig

This report was posted on Ripoff Report on 09/19/2012 04:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/whirlpool/internet/whirlpool-Frig-has-no-drain-tray-Internet-943321. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

fridge tray..

AUTHOR: roo - (United States of America)

 I agree with Ken.i have a whirlpool fridge now and i never usually have alot of overflow enough to worry about..who would have that much overflow as to even need a drain?Are kids pushing the water on and making a mess maybe?sounds like somebody is making a mess or not paying attention when filling a glass or whatever.
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#2 Author of original report

drain tray response

AUTHOR: Eva - (USA)

of course i thought it through!!  jeseezus!!!  i had a white ge frig wiih a drain tray and the water collected under the grid.  it wasn't much but at least not as unsightly right away as this is and had time to dissapate.   as mentioned, this black and with no drain tray making it worse.  it's a horrible design and can't be fixed.  i don't nee a drain to the floor, thank you.  in addition to the other issues mentioned, the was the icing on the cake.

 since i'll have this for 20+ yrs, it's irritating.  also, fyi...everyone except you (they were women so perhaps they actually understood what I was talking about)  i mentioned this to,  agreed with me.  
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#3 Consumer Comment

Common

AUTHOR: Ramjet - (U.S.A.)

We have had 3 different refrigerators over the years and none of them had a tray that drained somewhere. I won't say none have it because I haven't seen every refrigerator made, but it's pretty common that they don't.  They even mention it in the owners manual.
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#4 Consumer Comment

Wow, what a weird Ripoff Report...

AUTHOR: Ken - (USA)

I have a Whirlpool fridge also, with the ice/water dispenser. It has the same plastic tray, except mine is white. It will also accumulate hard mineral buildup from the water and is cleanable by soaking it in an orange or lemon cleaner.  Something like CLR might also work, but haven't tried that.

Why would you want a drain under the dispensers? Where would the water go? Guess you could drill a hole in the floor and run a tube to a drain in the basement or get a pump and some tubing and run the water to the sink drain. Get over it...NO ripoff here. Have you even thought this through?
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