- Report: #1148960
Report - Rebuttal - Arbitrate
Complaint Review: whirpool extended warrenty
whirpool extended warrentyNationwide USA
whirpool extended warrenty amana extended warrenty, whirpool extended warrenty was not sent to me and they insured the wrong item! los angeles Nationwide
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I bought a new kitchens worth of appliances in 2007. After my Sears warranty lapsed, I responded to a mailer for more warranty protection. I called and had them add in my fridge and washing machine. They say there is a 60 day waiting period since it was now "out of warranty" and that the paperwork is mailed to you 4 -6 weeks later. Well I got busy and didn't notice that the paperwork never arrived. * months later I received a solicitation email for my fridge. I thought it was a renewal letter so when I called and was notified that I had no coverage on the fridge or washer, but had a 5 year warranty of my dryer I was shocked. Dryers never break and are inexpensive to fix. I NEVER buy warranties for my dryers. I told them this was a mistake and I was happy that I was calling to renew and didn't need repair. I can't imagine how angry I would have been with a broken fridge and not had the coverage I thought I did. Whirlpool said they for some reason couldn't find the recoding of the call even though it was only 8 months ago. So no paperwork, no call recording, just shafting me onto a high profit margin high commission warranty plan! And then the said that they couldn't waive the 60 day waiting period to sign up for a new fridge and washing machine plan. I was so outraged I called Sears and they were SO MUCH LESS EXPENSIVE! AND NICE! Just thought I might be of assistance so no one else gets shafted by whirlpool extended warranties.
This report was posted on Ripoff Report on 05/22/2014 03:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/whirpool-extended-warrenty/nationwide/whirpool-extended-warrenty-amana-extended-warrenty-whirpool-extended-warrenty-was-not-se-1148960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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