• Report: #1166362

Complaint Review: Wholesale Direct

  • Submitted: Thu, July 31, 2014
  • Updated: Thu, July 31, 2014

  • Reported By: jacqulinemarie — Neptune Beach Florida
Wholesale Direct
2059 mayport road jacksonville, Florida USA

Wholesale Direct sells cars at high prices with bad engines and doesn't tell you. jacksonville Florida

*UPDATE Employee: Wholesale Direct-wholesale as/is cars

*Consumer Comment: You are right - don't go back to the dealer for a new engine.

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Wholesale Direct in a RIPOFF. I'm 19 years old, with one part time job. I finally saved up some money enough to trade in my junk car and have a nice, dependable car. And their prices we're in my range. So i stopped by and fell in love with this jeep. looked great, drove great, no problems with itthe next day i took it to get a tune up and an oil change, just because there's no history on the cars so i have no idea when it was last done. Not even 30 days after i bought the vechicle, the check engine light came back on and the code was for a misfire. SO my first assumption was the guys didn't do their job correctly with the tune-up.

So i took it back. they did all these tests, and told me they thnk the head gaskets needed to be replaced, and the ball joint on the passenger side needed to be replaced as well. My first thought was that the car drives almost perfectly, that can't be it. [continued below]....

..... so i got a 2nd opinion at an actual engine shop and his results were even WORSE. He said he can tell that the car was previously severely over-heated, and he can see where the water pump was brand new and the radiator was brand new as well. and what he assumes that happened was who ever previously had it replaced whatever would make it driveable and traded it in.

but he said there is NO way the dealership did not tknow this was a problem with the car. they sold me a lemon car for $4,745. Now I can't drive this new car i bought for 3-4 months, didn't even have it for a month, so i can save up and put a new engine it in which will cost $3000-$4000. I called wholesale direct back within the 30 days after i purchased hoping there is somehting they can do. All i want them to do is FIX IT because i love this car. and i want THEM to pay for the shitty car they sold me!! But speaking with don ficken, the one who sold me the car, instead of working somehting out with me,

he blamed the over-heating on me and said the only thing he can do is have his mechanic replace the engine for $2,100. and i'm responsible for paying for the damages. but he told me how sorry he was for me. and ofcourse i don't want his mechanic to do it because of the situation, and i don't trust them anymore, he could easily mess something else up and make me pay for that too. I told him i'd be contacting the beter business bureau, and noe the ripoff report website. These are horrible people, and they take advantage of anyone that comes in! DO NOT GO TO WHOLESALE DIRECT!!!


This report was posted on Ripoff Report on 07/31/2014 08:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wholesale-Direct/jacksonville-Florida-32233/Wholesale-Direct-sells-cars-at-high-prices-with-bad-engines-and-doesnt-tell-you-jackson-1166362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Wholesale Direct-wholesale as/is cars

AUTHOR: wholesale direct - ()

Wholesale Direct is a wholesale to the public dealership that offers cars at auction prices,even without a dealer fee. The building has signs posted throughout stating, Attention all buyers, All vehicles are sold as/is, you are buying at the lowest possible price, there has been no inspections or repairs made to any of these wholesale vehicles,PLEASE BUY WITH DISCRETION. We have no problem here with customers checking the vehicle out thoroughly and/or taking them to their own mechanic before purchase to be looked at. This complaint is about a vehicle that drove for a month until the customer ran into any issues, and after her taking it to mechanics multiple times. We do nothing to these cars and are sold as they sit. The customer called us after a month with quotes from her mechanics at a $5000 price, we gladly told her we would help by finding her the cheapest possible repair and we were able to provide a major discount from her quotes at $2100. This customer also bought $6500 car at a wholesale price of $4745, and thats after taxes and registrations. This is clearly a case of just wanting something for nothing from the dealer after we have helped any way we could,clearly the explicit language lets you know the type of customer this is and the actions she took after the purchase of the car. It is unfortunate this happened but it is something unforseeable.

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#2 Consumer Comment

You are right - don't go back to the dealer for a new engine.

AUTHOR: FloridaNative - ()

It is a shame you had to learn this lesson. But you are 19 yrs old and this is a good lesson for you for the rest of your life.

Never believe what a car dealer tells you. Their mechanics have no incentive to tell you the actual condition of the car. You are much better off getting an independent mechanic's inspection of any vehicle prior to purchase so you know exactly what you are buying.

However, since you own the vehicle, your solution of taking it to another mechanic to inspect and repair it excellent. Do not bring it back to the dealer to fix because they will not fix it (usually). If they do fix it, it will cost you much more than what the independent mechanic shop will charge. Sure, the dealer may lead you in with a low price, but at the end the price to repair is much larger and usually the repair is inferior at best. Stick with your gut - get the work done elsewhere.

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