- Report: #797351
Report - Rebuttal - Arbitrate
Complaint Review: wholesale merchant processing
wholesale merchant processing11000 sw stratus ts. ste 150 beaverton, Oregon United States of America
wholesale merchant processing withholds funds yet continues to draw charges. beaverton, Oregon
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I have called them repeatedly to inquire when the funds will be deposited, they refer me to another number, someone who processes for them. When I ask who put the hold on my account and why, no one seems to know. The next contact tells me that they do not know when the funds will be released, just wait.
I have been waiting approx 2 months, still no funds. I have been told again, wait but no one can tell me when. I call twice weekly.
I am a small business, my husband passed away in August due to cancer and I can not afford to keep waiting. This is alot of money to me.
In the meantime, I can not use my credit card terminal fo fear the funds will not be deposited. WMP also continues to draw monthly fees from my checking account. Also I have been using them for 3 years, and have had occasional chargebacks that were not handled in this manner. My contract ends in December, is this a coincidence?
This report was posted on Ripoff Report on 11/12/2011 12:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/wholesale-merchant-processing/beaverton-Oregon-97008/wholesale-merchant-processing-withholds-funds-yet-continues-to-draw-charges-beaverton-O-797351. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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